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Got audited yesterday.. A potential customer sent their QA person in and we did the whole examination in detail thing again. First time with this potential, I should say, but not the first audit. Been through quite a few of them in fact, and the strange thing is: I rather enjoy these things. It's fun to step away from what I know and watch someone else who has no preconceived notions of how we do things observe our operations and ask WHY we do things and HOW we confirm that things are being done that need to be done.
My advice is to not think of these things as a nuisance but as an opportunity to learn. You'd be surprised what you find. Sometimes you find that all is well and we've got that covered. Other times the auditor comes from a completely different spot than you, and puts his or her perspective on the table. Either way, it's a great chance to learn about your own organization, and see what really is going on.
Plus sometimes, there's pizza...
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